Kadek Ayu Lestari

    Kadek Ayu Lestari

    Senior Relationship Manager & Reputation Specialist

    Kadek Ayu Lestari is a senior relationship manager and reputation specialist at Review Revolution, working directly with hospitality clients in Bali. They write about guest feedback, recovering from negative reviews, and the day-to-day practice of reputation management.

    Articles

    The Biggest Google Review Mistakes Hospitality Businesses Make

    Learn the most common Google Review mistakes restaurants, hotels, cafés, and hospitality businesses make, and discover practical ways to build a stronger online reputation through better guest experiences.

    Department NPS for Hotels: Measuring What Each Team Owns

    Break guest loyalty scores down by housekeeping, F&B, and front office so leaders coach with fair metrics tied to review text.

    Google Business Profile Optimization for Hospitality Businesses

    Learn how to optimise your Google Business Profile so restaurants, hotels, cafés, and hospitality businesses can improve visibility, build guest trust, and attract more direct bookings.

    Voice of Customer for Hotels: Beyond Post-Stay Surveys

    Unify reviews, surveys, and on-site feedback into a voice-of-customer program that departments trust and GMs can defend in owner reports.