Ibu Sari Rahayu

    Ibu Sari Rahayu

    Chief Technology Officer (CTO) & Systems Architect

    Ibu Sari Rahayu is Chief Technology Officer and systems architect at Review Revolution. They write about the systems behind review syncing, AI classification of guest sentiment, and handling reputation data at scale.

    Articles

    Google Review Filter Explained: Why Some Reviews Do Not Show

    Understand why Google may suppress reviews from your public count, what you can control, and why authentic volume beats filter workarounds.

    How to Respond to Negative Google Reviews Professionally

    Learn how restaurants, hotels, cafés, and hospitality businesses can respond to negative Google reviews professionally while protecting guest trust and strengthening their online reputation.

    Star Rating vs Review Volume: What Matters More on Google?

    Why guests and local discovery need both a strong average and enough recent reviews - and how to grow each ethically without gaming either metric.

    TripAdvisor vs Google for Hotels: Where to Focus First

    Compare discovery behavior, review influence on bookings, and operational workload so hotel marketing and GM teams allocate effort wisely.