Customer feedback software that captures ratings, comments, and contact details. Private feedback capture before public reviews go live.
Not every customer experience should become a public review immediately. Review Revolution's customer feedback system captures ratings, comments, and optional contact details so you can act before issues escalate.
Customers rate their visit on your branded landing page. Concerns stay private via the Negative Review Filter; praise routes to Google and connected platforms.
Managers see feedback in the dashboard, assign follow-ups, and track resolution. Leaderboards motivate staff to earn more positive scans.
Send review request emails to recent customers. Combine with Google Review QR Codes for maximum reach.
When customers see you listened and fixed an issue, they often update their view - and sometimes leave a positive Google review later. Hotels can layer Customer Intelligence on top for deeper guest insights.
Not every customer experience should become a public review immediately. Review Revolution's customer feedback system captures ratings, comments, and optional contact details so you can act before issues escalate. Private feedback capture Customers rate their visit on your branded landing page. Co...
Businesses looking to grow their online reputation and Google reviews.
Features
Review Funnel
A Google review funnel that routes happy customers to public review platforms and captures negative feedback privately. Ethical review generation for local businesses.
Features
Negative Review Filter
Capture negative feedback privately before it hits public review sites. Protect your rating with ethical private feedback capture and resolution workflows.
Features
Google Review QR Codes
Google review QR code generator for tables, counters, and marketing. Branded review QR codes that boost review volume and local SEO.
Features
Review Analytics
Review analytics and review insights dashboard. Track rating trends, sentiment, review velocity, and reputation health over time.
Features
Customer Intelligence
Customer Intelligence and guest intelligence for hospitality: sentiment, department NPS, recurring issues, and AI recommendations from review data.
Blog
Customer Feedback in 2027: How to Collect, Analyse, and Act on It
A 2027 guide to customer feedback for service businesses: which channels to use, how AI changes analysis, how to close the loop, and how private feedback and public reviews work together.