Privacy Policy

1. Information We Collect

Information comes from direct provision, automatic collection, and third parties.

1.1 Information You Provide

• Name, email address, phone number, company details, and account credentials
• Payment information (processed securely via Xendit and Stripe — full credit card numbers are never stored)
• Content submitted through contact forms, support requests, and communication channels

1.2 Information We Collect Automatically

• IP address, browser type, device details, operating system, and usage data
• Log files and analytics data from website and service interactions
• Approximate location inferred from IP address

1.3 Information from Third Parties

• Information from integrated services and payment providers
• Data from marketing and analytics partners

2. How We Use Your Information

We use your information to:

• Operate and maintain our services
• Process payments via Xendit and Stripe
• Manage and support your account
• Send transactional emails through Mailgun API
• Improve services and personalize your experience
• Monitor and analyze trends using Google Analytics, Google Ads, YouTube, Google Search Console, and Google Tag Manager
• Provide AI-powered functionalities using DeepSeek API, OpenAI API, or both
• Comply with legal obligations and enforce our Terms

3. Sharing and Disclosure of Information

We may share your information with:

• Service providers — Hostinger (hosting), Xendit and Stripe (payments), Mailgun (email delivery)
• Analytics and marketing tools — Google Ads, Google Analytics, YouTube, Google Tag Manager, Google Search Console
• Legal authorities — when required by applicable law or legal process
• Third parties — with your explicit consent or at your direction

4. Cookies and Tracking Technologies

We use cookies and similar technologies via CookieFirst to personalize your experience, analyze traffic, and serve targeted ads. You can manage your preferences through CookieFirst settings or your browser controls. Disabling certain cookies may affect platform functionality.

5. Data Retention

Personal data is retained as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, and resolve disputes. Data is securely deleted or anonymized when no longer needed.

6. International Data Transfers

Your information may be transferred to servers outside your country, including jurisdictions with different data protection laws. We implement appropriate safeguards — including contractual clauses — to ensure adequate protection of your data.

7. Security

We employ administrative, technical, and physical safeguards to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have rights to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at info@reviewrevolution.ai.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If we discover such data has been collected, it will be promptly deleted.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

11. Contact Us

For any questions or concerns about this Privacy Policy:

Email: info@reviewrevolution.ai

12. Additional Regional Rights

Indonesia Residents

Under applicable Indonesian law, you have rights to request data access, deletion, and opt-out options for certain data uses.

EU / EEA and UK Residents

Under GDPR, you have additional rights including the right to access, rectification, and erasure of your personal data. You also have the right to lodge a complaint with your local supervisory authority.